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1. Where can we find posted job opportunities you are looking to fill?
All job postings can be found on the Vacasa careers website: https://www.vacasa.com/careers.
2. What are the cleaning protocols used by ResortQuest from week to week as guests come and go? What are the cleaning protocols for the housekeeping staff cleaning at the pools and facilities?
ResortQuest:
We’re expanding our overall cleaning process and increasing the time our housekeepers spend caring for each home.
While disinfecting, housekeepers will pay special attention to high-touch surfaces, including: doorknobs, lockboxes or electronic lock panels, stair railings, telephones, light switches, remote controls, arms of chairs, appliance knobs and door handles, sliding door handles, toilets, faucets, cabinet knobs, and clothes hangers, just to name a few.
We will continue to wash and dry all sheets and towels at high temperatures. Employees will put on fresh gloves prior to making beds and laying out clean towels.Once the home is thoroughly cleaned, we will treat both hard and soft surfaces (including comforters and furniture), throughout the home with a hospital-grade, EPA-approved disinfectant. All of our housekeepers have been trained on these cleaning procedures and the proper use of cleaning chemicals.
Sea Colony Housekeeping:
Covid-19 Cleaning Procedures for Facilities & Common Areas
Furniture on pool decks and beach crossover showers are disinfected every 2 hours in line with state requirements using a CDC Approved Disinfectant.
All the furniture on the promenade is disinfected with a CDC approved disinfectant every 2 hours.
Bathrooms are cleaned and disinfected every hour using CDC Approved disinfectants.
Touch points inside Facilities Buildings and common areas are disinfected once per hour using CDC Approved disinfectant. These include but are not limited to, door handles, light switches, push plates/bars, etc.
Trams and Busses are disinfected 3 times per day using a CDC Approved disinfectant.
Trash can lids that have flaps are disinfected when the trash is emptied using a CDC Approved disinfectant.
3. What information do you need from my renters so they can obtain the recreational badges?
Please send your renters with a letter from you stating your information (name, unit number, and signature); the name(s) of your renters and the dates you are allowing them to stay. Once we have this information, we can sell the recreation badges to your renters.
4. How do I get beach chairs and umbrellas?
Thank you for your question. Beach equipment rentals can be done on the beach at the beach concession stations. Once you show your Sea Colony badge, the attendant will take care of your purchase and the setup of your umbrella rental.
5. What is your mask policy?
Masks are required in common areas & elevators. For a comprehensive list, view the graphic below:
