New Owners Guide

Welcome Letter from the Board of Directors


Dear Homeowner, Welcome to Sea Colony - a unique community that has provided family fun and delight for owners, guests and visitors since it first opened in 1972. You can be proud of the wonderful facilities -- the private beach, tennis courts, pools and fitness centers, the parks and playgrounds. Our staff works hard to maintain them as the finest resort and tennis community in the Mid-Atlantic region.
All community information can be found here on our website so it’s important to visit and register on the Owners section. You’ll have access to exclusive owner-only information and receive current news and information about your community. Your owner information is used only for Sea Colony business and is not provided to any entity without your permission.
Your volunteer Board of Directors is focused on your family’s enjoyment of the community and is committed to enhancing your Sea Colony quality of life through solid property values
and strong rental demand while being fiscally responsible.
Congratulations and welcome to the community. We hope you’ll find this handbook a good source of Sea Colony information.
If there’s anything we can do for you, send an email to Helpme@SeaColony.com.




Governance at Sea Colony


Condominium Associations
There are 30 condominium associations in Sea Colony, called Phases. Each condominium association has an elected Council of homeowners who employs a Managing Agent. ResortQuest Property Management manages all Phases except Edgewater House, which is managed by Legum and Norman. More information on your specific condo can be found in the governing documents you received at settlement and from your Phase Council and Property Manager.
Sea Colony Recreational Association
Additionally, all homeowners are members of the Sea Colony Recreational Association, Inc., (SCRA), which has an elected volunteer Board of Directors, composed of homeowners, and is organized to maintain, operate and administer Sea Colony’s common areas, all amenities, Safety and Security and other community facilities. The SCRA Board employs ResortQuest as its managing agent.
Every homeowner is a member of SCRA, which is responsible for all of the community amenities such as the Promenade, the beach, tennis center and courts, indoor and outdoor pools, fitness centers, community meeting rooms, playgrounds, parks, transportation system, Westway Drive, year-round safety and security and all related equipment and systems. Our website has nearly everything you may want to know about the community, schedules, activities and meetings. Owners need to create a sign-in and password to view community documents and other owner-exclusive information. The Board of Directors conducts open meetings and owners are invited to attend.
Go to www.SeaColony.com/owners for schedules and committee meeting minutes. Councils & Recreational Board
Your condominium association and the SCRA are each overseen by a council consisting of volunteer owners elected by owners. Your council members include at a minimum, a president, vice president, and secretary/treasurer. The total number of council members varies by Phase and might include advisors and associate members. There are 7 SCRA directors. The Council and SCRA get its authority from the governing documents and has all the powers and duties necessary for the administration of the condominium and Sea Colony common amenities.




Financial Information


As a Sea Colony homeowner, you will receive separate quarterly bills from SCRA and your individual Phase. Your quarterly fees each consist of two parts – the Operating fund and the Long Term Reserve. Payments are due April 1, July 1, October 1, and January 1. Owner accounts for both SCRA and individual Sea Colony condo associations (called Phases) must be current to take advantage of the programs, facilities and amenities. Direct Debit Option Available
A direct debit option is available and allows you to pay your association fees on a quarterly basis. All Phases managed by ResortQuest also can use direct debit for your quarterly condominium fees. There is no cost to owners to sign up for the direct debit option. To take advantage of this service, please go to the www.SeaColony.com/owners , scroll to the Direct Debit Option information and click on the link to complete the authorization form. You may also call Accounts Receivable at 1-800-732-2656, ext. 8887, and a form can be faxed or mailed to you. Once completed, please return the form to:
ResortQuest, c/o Accounts Receivable, PO Box 480, Bethany Beach, DE 19930. Where to Send Checks for Quarterly Statements
Please be sure to mail your checks for SCRA statements to:
Sea Colony Recreation, PO Box 8019, Philadelphia, PA 19101 and your Phase statements to: Sea Colony Phase Dues,
PO Box 8539, Philadelphia, PA 19101 Costs Covered by Condo Fees

  • Property management services and administration
  • Building maintenance of common areas including
  • staffing, supplies and materials
  • Water
  • LTR building improvements
  • Trash removal
  • Insurance for the common elements
  • Flood insurance
  • Cable TV/Internet
  • Electric for common areas
  • Landscaping
  • Exterminating
Costs Covered by SCRA Fees
  • Maintainenance, operation and administration of the common areas and community facilities in Sea Colony including the beach, pools, recreation, retail, tennis courts, landscaping, housekeeping, transportation, security and safety;
  • Employment of managers, staff, agents and independent contractors in support of the amenities and community facilities.
Additional Expenses
As a Sea Colony owner, expenses billed by third parties you can expect are:
  • Sewer bill (quarterly)
  • Electric bill - Delmarva Power (monthly)
  • Propane, if applicable - Suburban Propane (monthly)
  • Telephone, if applicable (monthly)
  • Ground rent, if applicable (annual)
    East Phases 1 - 2 and West Phases 12 - 23 receive statements from Carl M. Freeman Co. (240-453-3010)
    East Phases 3 - 7 and West Phases 1 - 11 receive statements from Freeman Foundation (302-436-6241)




Condo Associations by Phase


Beach Community
East 1 – Annapolis & Brandywine Houses – 208 units
East 2 – Chesapeake & Dover Houses – 176 units
East 3 – Edgewater House – 177 units
East 4 – Farragut House – 108 units
East 5 – Georgetowne House – 108 units
East 6 – Harbour House – 108 units
East 7 – Island House – 108 units
Tennis Community
West 1 & 2 – 26/32 units
West 3 – 24 units
West 4 – 24 units
West 5 – 18 units
West 6 – 79 units
West 7 – 32 units
West 8 – 100 units
West 9 – 16 units
West 10 – 46 units
West 11 – 44 units
West 12 – 48 units Phase/HOA Responsibilities
All common elements as defined by the Declaration and include the following. For a more comprehensive list, consult your governing documents:

  • Elevators (East side)
  • Exterior walls
  • Roof
  • Structural components
  • Sanitary and storm sewer systems and appurtenances
  • Plumbing facilities deemed common elements (not located
  • within a unit)
  • Ducts, conduits, plumbing and wiring that are located outside the unit that serve more than one unit
  • Catch basins, roof drainage pipes, gutters and leaders
  • Landscaping maintenance
  • Exterminating
  • Common stairways leading to units




Insurance Information


Sea Colony has secured a single “master” insurance policy (MIP) which covers all Condominium Association (“Phase”) buildings and the Sea Colony Recreational Association, Inc. (SCRA) buildings and amenities (pools, Promenade, playgrounds, fitness and tennis centers, etc.).Flood coverage for buildings is also provided under the MIP unless your building is in a special hazard flood zone, in which case a National Flood Insurance Program (NFIP) policy has been purchased. The premium cost of the MIP is shared among all of the insured entities (the 30 Phases and SCRA). Currently, the property deductible is $50,000 per occurrence for all covered losses except “Named Storms” (hurricanes), for which the deductible is $1 million. Since absorbing a large deductible within a single Phase could be difficult, SCRA has established a deductible fund, the escrowed funds for which are derived from the owners of Sea Colony’s 2202 condominium units paid by the Phases along with their allocated insurance premium, which is, therefore, included in your assessments. This plan effectively limits the deductible exposure for any single Sea Colony unit owner in the event of a large property claim. Sea Colony also purchases various other policies (Crime, Directors and Officers liability) which also are paid for proportionally by the Phases or SCRA, and are, therefore, also included in your assessment.
If you have questions, consult your governing documents and Phase insurance agreements, contact your Property Manager or send an email to Insurance@SeaColony.com
Flood Insurance
As previously noted, flood insurance policies are purchased on all Sea Colony buildings, as required, and the cost thereof is included in the condo fees paid by the owners of condos in the affected building(s). Please note these policies cover only the building, not the contents of individual condos, coverage for which can be purchased by owners as needed or desired. Owners may receive requests from their mortgage holders to provide proof of flood insurance for their building. Email all such requests to Sea Colony’s insurance broker, Alliant Insurance Services, at SeaColony@Alliant.com. Alliant’s customer service team will then send proof of flood insurance to the lender, and if requested, to the owner, too.
ALL Sea Colony unit owners are required by their Phase Code of Regulations to purchase an individual property and liability policy (which usually comes in the form of an HO-6 Condominium policy), the minimum limits of which may vary depending upon your Phase. In most cases, owners are responsible for everything “inside the box” of the walls of their condo (from the inside surface of the drywall) - paint, wallpaper, appliances, mechanicals, doors, floor coverings, kitchen cabinets (Except West Phase XIX), wall tile, plumbing fixtures, furniture, personal property, etc. Your individual Phase Code of Regulations documents (Amendment Change - Article VI, Sections 2 and 3) defines what is covered and by whom, important information to provide to your insurance agent in placing the correct amount of coverage. What To Do If Your Condo Sustains Damage
Please notify your property manager of any claim being made.
Exterior damage - contact your Property Manager, who will then initiate the process of filing a claim on Sea Colony’s MIP.
Interior damage - contact your insurance agent/carrier and file a claim, regardless of the presumed source of the damage or where you think liability should be assigned. Your insurance company can then make a formal determination on the validity of the claim and the extent of damages, and coordinate with other insurance carriers, if appropriate to do so.
Minimum Required Property Coverage - $50,000 per unit in all Phases EXCEPT East Phase V ($100,000).
Minimum Required Liability Coverage - $100,000 per unit in all Phases EXCEPT East Phase V ($300,000).
These limits are minimums; you can purchase higher limits at your discretion. If you rent your unit, you may be requuired to carry higher limits.
Loss Assessment Coverage - Most standard HO-6 policies include $1,000 for Loss Assessment. Higher limits are available at what is usually a minimal cost. Should you ever be assessed after a loss, this is the coverage that would help pay for that expense. Coverage is recommended but not required.
Loss of Use Coverage
Coverage for Loss of Use is recommended but not required for owners who rent their unit. Your insurance agent should be able to explain and secure these coverages for you.
Loss of Income Coverage
Coverage for Loss of Income is recommended but not required for owners who rent their unit. Your insurance agent should be able to explain and secure these coverages for you.




Safety & Security


YOUR SAFETY IS OUR CONCERN; YOUR ENJOYMENT IS OUR GOAL
Here are helpful tips to ensure you have a great time at Sea Colony...

  • Please wear your Sea Colony Rec. badge at all times. It gains you access to the property as well as the use of all of our amenities (beach, pools, tennis courts, trams, etc.).
  • Be sure your parking permit is properly displayed. With the increase in guests during the summer season, our parking spaces can become limited, so be sure your vehicle is parked in its corresponding reserved space (if applicable). If you are an East Side resident, there are maps in building lobbies to direct you to your reserved space.
  • Please obey the community parking laws, especially around fire lanes and hydrants.
  • Have bicycles? Be sure to wear helmets and lock up when your bikes aren’t in use. Also, use the bike racks available in the community.
  • Automatic External Defibrillators (AEDs) provide electrical therapy for irregular heart issues. Trained staff can assist.
  • Locations:
  • Edgewater Lobby
  • Beach Shoppe
  • Edgewater Indoor Pool
  • Tennis Center
  • Freeman Fitness Center
  • Maintenance truck
  • Security vehicles
  • Beach Patrol vehicle
  • Maintenance Shop
• All members of the Security Team are here to assist you in any way we can within the context of the Association guidelines, which were created and endorsed by owners. Our goal is for everyone to enjoy a pleasant, safe and secure season.




911 Address & Identification


Do you know your 911 address? Is it posted in a visible spot so you or a guest can access it should an emergency arise? Your address depends on where you are located. You can find your address here. Beach Community Your 911 address is your unit number and building, followed by the word “Road.” Be sure to say you are in Sea Colony. Tennis Community Groups of units have a building number. To report your location, provide the building number and street name, followed by the unit number, and be sure you tell the dispatcher you are in Sea Colony.
For your convenience, print the graphic below, complete and place in visible locations.




Parking & Parking Permits


People aged four and over must have and display their badge when in the beach community or when using the tram, facilities, and any amenity. Every car on property must display the appropriate parking permit. Owners are issued no more than three owner parking permits for their vehicles and one visitor parking permit. Additionally, two temporary parking permits are issued, as needed, for a maximum total of six parking permits per unit. Owners who rent their units may not exceed the per unit maximum. Owners may not share their parking permits or badges with renters, who MUST obtain badges and parking permits at the Sea Colony Beach Shoppe. Additional Parking Options
On Demand Parking
- Owners in the beach community who are not on property and do not have family or renters using their units can offer their reserved parking space to others and earn a fee (which is credited to your SCRA assessment mailed in December and due January 1). Current participating East Phases are 2,4,5,6,and 7. Prior to the summer season, more details about On Demand Parking are available here.
Town of Bethany Beach – 302-539-8011 – Tickets may be purchased at any Pay Station as a Daily, 3 Day, and Weekly Pass.




Beach and Pool Safety


During the summer, Safety Seminars with potentially life saving informatiaon are held every Sunday around noon at the six lifeguard stands on the beach and at the pools. Rip currents, surf conditions, cautions about body surfing and ways to prevent injuries are among the topics. People also are directed to the Information Boards posted at the lifeguard stands. Every day water temperature, weather conditions and other information lifeguards want guests to know are posted.
Links
Pool Schedules
Beach & Pool Rules
Aquatic Activities




Community Information


Cable/Internet Information
As part of the condo association fee, owners pay for cable and internet service. Owners have internet service with 1 wireless gateway modem/router and cable service with one high definition DVR set top box with voice remote and two high definition digital tuners (DTAs) included in the cost of the service, provided by Comcast Xfinity. For more information and FAQ’s, go to www.SeaColony.com/Comcast.
Community Bulletin Boards
There are 5 in the tennis community located on Westway by Marketplace and at the pool entrances of T1 - T4, and another on the Edgewater beach. Check for updates every Friday in peak season. Contractors List
ResortQuest Property Management has a list of contractors recommended by owners. If you are looking for a particular trade, contact your Property Manager for an up-to-date list. Kayak Storage
Kayak storage-rack rentals are available to owners and may be purchased at the Sea Colony Beach Shoppe. Rack spaces, located off of Kent Avenue on the left side of the road across from and Freeport Court, are leased annually to Sea Colony owners only. Oversized and tandem kayaks storage racks also are available. There is no parking at the launch except to transport kayaks to the rack area. Vehicles then will need to be removed. For convenience, bike racks are available on site. Key Release
To obtain a key for a contractor’s use in a Sea Colony unit managed by ResortQuest, the owner may call 302-537-5809 from 8 a.m. to 4:30 p.m. or email DelawareKeyRelease@ResortQuest.com. Keys may be picked up from 8 a.m. to 4:30 p.m. Monday thru Friday in the off-season and Monday thru Saturday (closed Sunday) in-season -- April 1 through September 29 -- at the ResortQuest office at Short Road in Bethany Beach. It is the contractor’s responsibility to return the key. Pets
Anyone issued a valid homeowner badge is permitted to have a pet on property. Pets must be registered at the Beach Shoppe/Recreational Office and require proof of current inoculations. Owners will be issued a green tag with a current year sticker. Doggie bag dispensers are located throughout the community for waste cleanup. Pets must be leashed at all times when outside the unit. See Pet Rules here.
Recycling
Look for recycling bins on the beach, and next to the Annapolis House basketball court; West Lake by Woodland View, Forest Hills Court, Singles Court, Pine Wood Drive, Round Robin Way, South Winds Lane, and Lakeside Circle. For more information, go to www.SeaColony.com/Recycle.
Sea Colony's Recycling Map Rentals
If you rent your unit, please be sure renters know they must purchase badges for everyone in their party four years of age or older; renters must purchase three or more badges to obtain up to two parking passes; owners should provide renters with a signed letter of authorization




Sea Colony Retail


LOOKING FOR GIFTS?
You can find exclusive Sea Colony wear in two locations.
The Beach Shoppe in Marketplace,
See www.seacolony.com/Retail for hours
Tennis Pro Shop at the Tennis Center
Open Daily 8:30 a.m. to 6 p.m. Need badges, homegoods, parking permits, dog tags for owner pets, beach apparel or more? Stop by the Beach Shoppe and roam around a bit. New merchandise arrives often, so once is NOT enough!




Sea Colony Fitness Centers


THE FREEMAN FITNESS CENTER
38994 Westway Dr., Sea Colony, Bethany Beach, DE.
OPEN DAILY 6:30 a.m. - 9 p.m.

The center offers:
• A large, deep and accessible indoor pool, hot tub and sauna with more deck space
• An Aerobics Room with a sound and audio visual system for screening movies
• A Cardio and Weight Room with new equipment that supports expanded workout activities
• Large and updated locker rooms for men, women and families • Expanded parking to accommodate activities
• Personal Training - For more information call 302-539-4511 or check out our list of trainers. Please keep in mind:
• Show your Sea Colony-issued ID badge and scan at the front desk.
• Children 12 years and under must be accompanied by an adult.
• 14 and 15 year old children may use the cardio and weight room but must be accompanied by an adult. The EDGEWATER FITNESS CENTER
On the east side of the community is the Edgewater House Fitness Center with an indoor pool, hot tub, weight training and cardio exercise machines, and free weights. During the summer months, there are aerobics classes in the Ron Wickwire Community Room to give you a great workout.




Sea Colony's Award-Winning Tennis Center


THE TENNIS CENTER
39359 Racquet Lane, Sea Colony, Bethany Beach, DE.
302.539.4488

The Sea Colony Tennis Center is ranks among the best in the world by Tennis Resorts Online. Each year, Sea Colony Tennis hosts USTA tournaments for all ages, and offers many socials and pro exhibitions. Tennis Court Reservations
Owners may make tennis court reservations by either calling the homeowner line (302-539-3736), using the online court reservation system, Court Reserve, which can be downloaded to your iPhone or Android device through any app store. All other court reservations must be made in person with a Sea Colony Owner’s Photo ID or Recreation badge. For more information, call the Tennis Center at 302-539-4488 or visit www.seacolonytennis.net Owner Discounts at the Tennis Center
Take advantage of your year-round benefits and preferred pricing.
For more information, go to www.seacolonytennis.net or call 302-539-4488.




Sea Colony Contact Information


Departments

  • Beach and Pools, Sea Colony • 302-541-8847
  • Beach Shoppe & Rec. Office (Badges & Parking) • 302-541-5988
  • Freeman Fitness Center • 302-539-4511
  • Homeowner Communications, Sea Colony • 302-541-8835
    Claudia K. Thayne, Manager, Claudia.Thayne@ResortQuest.com
  • Housekeeping & Landscaping, Sea Colony • 302-541-8839
  • Lost & Found • 302-539-5599
  • Maintenance, Sea Colony • 302-541-8834
  • Retail, Sea Colony • 302-541-8842
  • Sea Colony Board of Directors • Board@SeaColony.com
  • Security, Sea Colony • 302-541-5599
  • Tennis Center • 302-539-4488 • www.SeaColonyTennis.net
Property Management
  • Edgewater Building Management: Legum & Norman • 302-537-9499
  • ResortQuest Accounts Receivable • 302-541-8887
  • ResortQuest Delaware Key Release • 302-541-5809 DelawareKeyRelease@ResortQuest.com
  • ResortQuest East Property Management • 302-541-8831
    Annapolis/Brandywine, Chesapeake/Dover, Farragut, Georgetowne, Harbour, Island
  • ResortQuest West Property Management • 302-537-4660|
Community Questions?
Helpme@SeaColony.com Address
Short Road - Authorized Key Release/Accounting
33176 Coastal Highway, Suite 3
Bethany Beach, DE 19930




Activities & Amenities Map


Download the Activities & Amenities Map




Communication


More ways than ever to stay connected. Sea Colony offers a variety of options to keep up with information and events through:

  • www.SeaColony.com
  • Community email blasts
  • Social Media ( Facebook, Instagram, Twitter)
  • Cable Channel 970/971
  • Sea Colony’s Mobile App (Available for Andriod and IOS)
  • Tram Tracker
  • The Sea Colony Play Book
  • Rack cards and brochures
  • Community Bulletin Boards
www.SeaColony.com
Sea Colony’s website, www.SeaColony.com provides community information, current events, announcements, special events and daily schedules. There are sections of the website that have information exclusively for owners. Meeting minutes, budget information and documents are available in this Owner section of the website. Many owners provide their email addresses, which are used only to send community-related updates. Please be sure your Property Management has your current email address.
Email Blasts
As important community information becomes available, we will send out correspondence through emails. Make sure we have your current address so you don't miss out. Social Media
Facebook

We have three Facebook accounts Twitter: @SeaColonyDE
Cable Channels and Feeds
CHANNEL 9709/971

970: 24 Hour feed containing exclusive inofmration for Sea Colony Homeowners, guests and renters. 971: Live Beach Camera Feed (from Edgewater)
TV FEEDS
There are TVs throughout the community displaying information including events, safety tips and more at:
  • Edgewater Security Lobby
  • Beach Shoppe
  • Freeman Fitness Center Lobby
  • Tennis Center
  • Freeman Fitness Center Weight Room
Sea Colony Mobile App Want easy access to what’s going at Sea Colony? Try our app: Sea Colony in My Pocket, available for smart phone and tablet devices. Download the app for your smartphone. Key features include:
• About Us - An Intro to Sea Colony
• Beach Camera - real time view of the Sea Colony beach
• Tennis Court Scheduler for homeowners
• Daily Schedule - view of today’s events at Sea Colony
• Tram Tracker - real time view of the trams on Sea Colony
• Tides and Temperature - beach tide chart and air temperature
• Map - Sea Colony Community map
• Phone Numbers
• www.SeaColony.com
• Special Events Tram Tracker
The Sea Colony Tram Tracker is available on the website and through the Mobile App and provides realtime tracking of the our trams and buses during the summer season so that you can easily move throughout the community and from the east to the west sides. During the summer, parking comes at a premium, so the tram system makes your travel within Sea Colony easy. Just be sure that everyone has their badges to board the trams. Sea Colony Play Book
The Play Book is our coveted guide during the summer. It contains schedules, classes, local advertisers and important community information designed to help you get the most out of your time at Sea Colony. You can pick up your copy at the Beach Shoppe, Freeman Fitness Center, Tennis Center, Edgewater Security Office and view it on the website.